One login, lots of options

With Travel ID, you have access to the services of Brussels Airlines and of all the other Lufthansa Group airlines – even to Miles & More if you wish – with just one account.

What is Travel ID?

From booking to check-in and beyond – with Travel ID, you can now travel even more easily. It is your login for all our digital services. You can use it to quickly and easily access your data and enjoy relevant information and personalized services at any time. And that’s with any airline in the Lufthansa Group.

Fast & secure

Book and check in in no time at all: simply save your personal details, payment information and important travel documents in your profile where they will be stored securely and can be retrieved at any time.

Exclusive promotions

With your Travel ID, you can benefit from special offers and promotions and from information tailored to you – exactly when you need it.

Earn miles

Activate Miles & More for your Travel ID and earn miles directly – when you fly, travel and shop. You can redeem these for great awards, special experiences, or your next trip.

Your access to all our services

Always well informed: stay logged in and receive appropriate information at the right time and in the right place.

The Travel ID as a single point of access to various platforms: website, Chat Assistant, app, internet on board/FlyNet, Miles & More

Brusselsairlines.com

After logging on to our website, you will have access to all your bookings and will receive helpful information about your journey in the Travel Cockpit. In your profile, store personal data, preferences and payment information and deposit travel documents. This will enable you to book and check in even faster. All your flights from the past 10 years will be available at a glance in Travel Insights.

Brussels Airlines Chat Assistant

Quick and targeted help for your request: after you have logged in with your Travel ID, our Chat Assistant, Charlie, will have all the necessary information and will automatically keep you updated on your current trip. Should your flight be delayed or cancelled, look for alternatives and we will rebook you – all without you needing to enter additional details.

Young man with smartphone in his hand. He is using the online Chat Assistant who is helping him with a concern about his trip.

Brussels Airlines App

Your benefits when logging in with Travel ID: look forward to automatic information about your current flight and find out where you are in your travel process. The app will remind you of every single step. Check in easily online, personalise your flight with options such as individual food preferences and book your next trip straightforwardly whenever you wish.

Young woman with smartphone in her hand. She is using the Lufthansa app to view information about her trip.

Miles & More

If you wish, you can also earn miles with your Travel ID. To do so, activate Miles & More as soon as you register or in your account at a later date.


With Miles & More you can earn miles and points with 40 airline partners and miles with hotel and rental car bookings, when you shop online and in daily life. You can redeem these miles for great awards, unique experiences, or your next trip to your dream destination. 



If you fly often, you can look forward to a status as a frequent flyer and enjoy even greater comfort on your travels.

Person with smartphone in their hand. They have opened the information on their Miles & More account.

Frequently asked questions about Travel ID and Miles & More

How can I change the email address I use to log in? How can I add a flight to “My bookings” in my Travel ID account? And why are the flights I’ve already booked not showing in “My bookings”? We’re happy to help—we’ve listed these and lots of other common questions for you in our FAQs.

Good to know

Lufthansa Group airlines

If you have given your consent to digital communication, you will also receive advertising content from the following companies of the Lufthansa Group:

Deutsche Lufthansa AG, Austrian Airlines AG, Swiss International Air Lines AG, Brussels Airlines SA/NV, Eurowings GmbH and EW Discover GmbH.

Partner companies

If you have given your consent to digital communication, you will also receive advertising content from the following Lufthansa partner companies:

AIG Versicherung, Booking.com, Deutsche Bahn, Europcar, GetYourGuide, Hertz, Worldshop, Park.Aero, Porsche Deutschland GmbH, ShareNow and Sixt.