Brussels Airlines in the US
Welcome to Brussels Airlines in the United States. Here you can find important information about our tarmac delay contingency plan, customer support, traveling with disabilities, our partners, latest news from the Lufthansa Group and other helpful information about our services.
Traveling with disabilities to/from the USA
If you are a passenger with special needs, we are here to provide you with the assistance to make your journey as seamless as possible. Brussels Airlines will not refuse transportation to any individual on the basis of a disability.
Baggage & other fees
Travel with everything you need and get packed with information on what you’re allowed to bring with you. Whether it’s your bike, a musical instrument or simply a large suitcase, we’ve listed all you need to know.
Codeshare Partners
Brussels Airlines extends its flight network by co-operating with a range of quality airlines to offer codeshare flights. With a codeshare flight the booking is made with Brussels Airlines, and the flight is carried out by the relevant partner airline.
Tarmac Delay Contingency Plan
It is Brussels Airlines' aim to make every flight a safe and pleasant experience and further enhance customer comfort on the ground and in the air. Brussels Airlines' Contingency Plan for Lengthy Tarmac Delays (“Contingency Plan”) is another step to reach this goal.
Customer Service Plan
Brussels Airlines' Customer Service Plan reflects our commitment to treat our customers in a fair, courteous and prompt manner and to provide them with clear information about what they can expect us to do, particularly during occasional, irregular operations.