Terms of use

Unless otherwise specified, we grant you a non-exclusive, non-transferable, limited right to access, use and display this Website and the material provided hereon for your personal, non-commercial use, provided that you comply fully with the provisions of these Terms & Conditions. You acknowledge that this Website contains information, software, photographs, illustrations, video clips, audio clips, text, graphics, icons, messages, comments, feedback, ideas, notes, drawings, articles, functionalities and other materials (collectively, "Content") that are protected by copyrights, data base rights, patents, trademarks, trade secrets and/or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereafter devised. All Content is copyrighted under applicable copyright laws and we own a copyright in the selection, coordination, arrangement and enhancement of such Content. All trademarks appearing on this Website are trademarks of their respective owners. Our commercial partners, suppliers, advertisers, sponsors, licensors, contractors and other third parties may also have additional proprietary rights in the Content which they make available on this Website. You may not modify, publish, transmit, distribute, perform, participate in the transfer or sale, create derivative works of, or in any way exploit any of the Content, in whole or in part. You may not insert or implement any link to this Website in any other website owned, maintained or operated by you, your employer or any other third party without the prior written permission of Brussels Airlines. When Content is downloaded to your computer, you do not obtain any ownership interest in such Content. Modification of the Content or use of the Content for any other purpose, including, but not limited to, use of any Content in printed form or on any other website or networked computer environment is strictly prohibited unless you receive our prior written consent. 

By using this Website you agree not to use any robot, spider, other automatic device, or manual process to monitor or copy web pages from the Website or any content contained herein without Brussels Airlines’ prior expressed written permission. You undertake not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website. You further undertake not to take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website. 

We are committed to protecting your privacy and security. Any personal data that we collect from you when you use this Website will be processed in accordance with our ​Privacy Policy. You confirm that when using this Website, you consent to your personal data being used and processed in accordance with our ​Privacy Policy. 

Please note that the processing of personal data collected from members of Privilege (Brussels Airlines’ frequent traveller programme) is done solely in accordance with the Privilege Privacy Policy. 

By accepting the Terms & Conditions, you consent to the processing of your personal data as set out in the ​Privacy Policy  or, if you are a Privilege member, as set out in the Privilege Privacy Policy. 

Please note the following important disclaimers of warranties: 

The products, offerings, Content and materials on this Website are provided "as is" and without warranties of any kind, either express or implied. Except as prohibited by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, satisfactory quality and fitness for a particular purpose, compatibility, security, accuracy or non-infringement of intellectual property. 

Neither Brussels Airlines nor any of our licensors, licensees, service providers or suppliers warrant that this Website or any function contained in this Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the servers that make this Website available are free of viruses or other harmful components. 

Any product, offering, Content and material downloaded or otherwise obtained through the use of this Website is done at your sole risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such product, offering, content or material. 

While every care is taken to ensure that the information displayed on the Website is correct, no warranty or representation is given as to its quality, accuracy, fitness for purpose, usefulness or completeness. Neither Brussels Airlines, nor any of our licensors, licensees, service providers or suppliers warrant or make any representations regarding the use or the results of the use of the products, offerings and Content in this Website in terms of their correctness, accuracy, reliability, or otherwise.  

These disclaimers apply to the fullest extent permitted by law. 

You expressly understand and agree that (to the fullest extent permitted by law) we shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, or any other damages whatsoever. If you are dissatisfied with any portion of our Website, or with any of these Terms & Conditions, your sole and exclusive remedy is the discontinuation of your use of this Website. 

Brussels Airlines may provide different types of links to other websites owned, controlled or operated in whole or in part by third parties. The links to any such third party websites are provided solely for your convenience and information. The content in any of these third party websites is not under Brussels Airlines' control, and you acknowledge and agree that if you decide to access any such website, you do so entirely at your own risk. The fact that Brussels Airlines provides a link to a third party website does not mean that Brussels Airlines endorses, authorizes or sponsors any such site or that it is affiliated with such third party. Any mention on the Website of a third party's products or services which is provided for your convenience and information purposes only does not constitute an endorsement nor a recommendation of such products or services by Brussels Airlines.

Furthermore, web sites owned, controlled or operated in whole or in part by third parties may provide links to this Website. Brussels Airlines did not examine the content of these websites and has no influence or say whatsoever in the content or other characteristics of these websites.  

You agree to indemnify, hold harmless and, at our option, defend Brussels Airlines and our officers, directors, employees, stockholders, agents and representatives from any and all third party claims, liability, damages and/or costs (including, but not limited to, reasonable attorneys fees and expenses) arising from your improper use of this Website, your violation of these Terms & Conditions, or your infringement, or the infringement or use by any other user of your account, of any intellectual property or other right of any person or entity. 

These Terms & Conditions shall be governed by and construed in accordance with the laws of Belgium, without giving effect to any principles of conflicts of law.  You agree that any action at law or in equity arising out of or relating to your use of this Website or these Terms & Conditions shall be filed only before the Courts of Brussels (Belgium) and you hereby consent and submit to the personal jurisdiction of such court for the purposes of litigating any such action. 

If any provision of these terms shall become or be declared unlawful, void, or for any reason unenforceable, such provision shall be deemed severable from these Terms & Conditions and shall not affect the validity and enforceability of any remaining provisions.  These Terms & Conditions are the entire agreement between you and us relating to the subject matter herein.   

This Website is operated by Brussels Airlines NV, a company incorporated in Belgium, with registered office at 1050 Brussels (Belgium), Jaargetijdenlaan 100-102 B30.  If you have any questions or concerns, you may contact us by email at ​service.en@brusselsairlines.com or by post at the aforesaid address. 

Currency rates are based on various publicly available sources and should be used as guidance only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the Currency Converter for the day that currency was last updated. The information supplied by this application is believed to be accurate, but Brussels Airlines and/or its suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, Brussels Airlines advises the User to consult a qualified professional to verify the accuracy of the currency rates. Brussels Airlines and/or its suppliers do not authorize the use of this information for any other purposes, except for personal use, and prohibit to the maximum extent allowable the resale, redistribution, and use of this information for commercial purposes. 

The app uses feedback services in order to improve the app by analysing user feedback. When the feedback button is used, the data entered is processed and data relating to the end device is transferred. Feedback is collected anonymously. If in spite of this, personal data is transferred by the user, this data cannot be processed and will therefore be deleted.