TRavel guidelines

To make your trip as pleasant as possible, we have put together a Travel Briefing for you, guidelines that provide everything you need to know at a glance. What’s the easiest way to check in? Which entry regulations should you observe for your destination, and what is the best way to prepare your baggage for check-in? You’ll find answers to all travel-related questions here.

Booking and Planning

Travel ID – one log in, lots of options

With your personal Travel ID you can easily log in into all Lufthansa Group Airlines and Miles & More. After registering you can save your personal details so you won't have to enter them again. This makes your trips smoother and more convenient in the future.

Save contact details

Please enter your contact details at “My bookings” or create your personal Travel ID. This is the only way to ensure that we can contact you during your trip if necessary.

Brussels Airlines App

With the Brussels Airlines App you can get helpful information about your flight and important notifications in case of changes. You can easily check in for your flight and have your mobile boarding pass any time you need it.

Entry regulations

Get information about entry regulations for your destination. Some authorities demand an online pre-registration.

Children & families

To ensure a stress-free holiday start with your family, we prepared some important information about traveling with children.

Baggage calculator

How much baggage you are allowed to take with you, depends on the fare you booked and your travel class. Read more about our baggage calculator to find out the information you need.

Rebooking

We  offer rebooking options on many fares so you can enjoy greater flexibility with your travel plans.

Preparation

Online check in

Save time and check in online. You can check in via our website or the Brussels Airlines App from 24 hours in advance  up until 1 hour before departure. You can check in other passengers at the same time.

Timetable & flight status

Check the current flight status. Enter your flight number and get relevant information for your flight.

Baggage preparation

We recommend you attach an address tag (name, mobile number and e-mail address) to your hand baggage and your checked baggage. In addition, print the desired number of copies of the following contact form, and place a completed form in each of your baggage items.

Carry-on baggage

If you want just to carry your essentials and valuables with you on board, you can travel with your carry-on baggage.

Faster through security check

For many airports, you can reserve a security check time slot in advance. Use this opportunity to make your trip enjoyable. You can find out whether your airport offers this service here.

At the Airport

Airport Information

Please allow plenty of time, especially if you are checking in baggage or travelling in the holiday season. Find out everything you need to know about our offers and services at the airport as well as how to get to our hubs.

Plan enough time in advance

Plan plenty of time at the airport if you have to drop off your baggage. During vacation time it can lead to longer waiting times.

Check in at the airport

You can hand over your luggage to our staff at a check in counter. If you are already checked in, you can use our self-service baggage drop off units.

Lounges

If you are looking for a quiet place to work or relax, you can enjoy one of our lounges and have a relaxing moment while waiting for you flight.

On board

Boarding by groups

Thanks to our “boarding by groups” you will be able to board your aircraft faster. Please only board when your boarding group is announced. You can find your boarding group on your boarding pass.

Mask regulation on board

There is no obligation to wear a mask on flights to and from Belgium.

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