Technical difficulties

Due to technical issues, it is not possible to attach files to the claim form for the time being. You can add all files later on by replying to the confirmation mail of your claim.

VOICE A CONCERN

At Brussels Airlines, we strive to make air travel fun and stress-free again.

However, if you have a concern about something that happened before, during or after your flight, we are always interested to hear about it. Below, we have listed the most common concerns to give you more information or help you voice your feedback.

 

Rebooking
Delay, cancellation, schedule change, diversion or missed connection
Overbooking or Denied Boarding
Lost, delayed or damaged baggage
Personal Injury
On board service, comfort or catering
Special assistence
Ticket Refund
Loyalty programs
Other